Alisia lopez
Houston
Summary
Dedicated Special Education Paraprofessional at Yes Prep Airline Elementary, skilled in IEP compliance and classroom organization. Successfully fostered student independence and engagement through tailored support and collaboration with educators. Proven ability to enhance learning experiences for students with diverse needs while maintaining strong relationships with parents and staff.
Overview
8
8
years of professional experience
Work History
Special Education Paraprofessional
Yes Prep Airline Elementary
09.2022 - Current
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Work one-on-one or in small groups with students who need extra help.
- Help students stay focused in class and understand what's being taught.
- Assist with behavior support, like helping students manage emotions or follow classroom rules.
- Adapt class materials to make them easier to understand.
- Support with life skills (like organizing, social skills, or even personal care if needed).
- Work closely with teachers, therapists, and parents to follow the student’s education plan (often called an IEP – Individualized Education Program).
- Encourage independence while still offering support when needed.
LEAD COLLECTIONS AGENT
MASTER DEBT SOLUTIONS
04.2017 - 01.2022
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
Education
Bachelor of Arts - Bachelor of Arts, Educational Studies in Special A
Western Governors University
Salt Lake City, UT12-2027
Associate of Arts -
Lonestar Community College
Houston 12-2020
High School Diploma -
JOHN H. REAGAN HIGH SCHOOL
Houston 05-2008
Skills
- IEP compliance
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Collaboration with teachers
- Progress monitoring
- Instructional support
- Student supervision
- Special needs
- Parental interaction
- Visual schedules
Languages
Spanish
Native or Bilingual
Timeline
Special Education Paraprofessional
Yes Prep Airline Elementary
09.2022 - Current
LEAD COLLECTIONS AGENT
MASTER DEBT SOLUTIONS
04.2017 - 01.2022
Bachelor of Arts - Bachelor of Arts, Educational Studies in Special A
Western Governors University
Associate of Arts -
Lonestar Community College
High School Diploma -
JOHN H. REAGAN HIGH SCHOOL
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