Alison Abelt
Tropical Smoothie Cafe
Oak Creek,WI
7
years of professional experience
Dynamic manager with extensive experience in team leadership and customer service. Expertise in training and mentoring staff to foster a collaborative environment. Committed to driving operational success and enhancing customer experiences.
Work History
Manager
6 Years 5 Months- Oversee daily operations to enhance customer satisfaction and service efficiency.
- Train and mentor staff, fostering a collaborative team environment.
- Manage and motivate employees to be productive and engaged in work.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Implement inventory management practices to ensure optimal stock levels.
Recreation Leader
6 Months- Organized recreational activities to enhance guest engagement and satisfaction.
- Supervised staff to ensure compliance with safety regulations and operational standards.
- Built strong relationships with kids, parents, and staff through engaging communication and activities.
Education
BBA - Finance
- Graduated with honors and on UWM's Dean's List - based on GPA 3.5 or above.
Skills
Customer service
Team leadership
Time management
Decision-making
Timeline
Manager
Tropical Smoothie Cafe
04.2020 - CurrentRead More
Recreation Leader
Yogi Bear's Jellystone Camping Resort
03.2019 - 09.2019Read More
University of Wisconsin, Milwaukee
BBA from Finance
Read More
Technology
- Word
- Excel
- PowerPoint
- RStudio