Alison Axthelm
Santa Rosa,California
Summary
Hardworking team player with experience with common software applications and social media platforms. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Waitress
Hank's Creekside
06.2021 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took orders.
- Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress
Spring Lake Village
12.2019 - 12.2021
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cashier
Mission Ace Hardware
10.2017 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Business Administration
Sonoma State University
Rohnert Park, CA05.2024
Associate of Arts - Business Administration
Santa Rosa Junior College
Santa Rosa, CA05.2022
High School Diploma -
Montgomery High School
Santa Rosa, CA06.2019
Skills
- Team Collaboration
- Memorization
- Accurate Money Handling
- Customer Satisfaction
- Timeliness
- Organization
- Dependability
Hobbies
I enjoy activities such as line dancing, hot pilates, crafting projects, camping, the company of my dog, and spending quality time with my friends and family.
Timeline
Waitress
Hank's Creekside
06.2021 - Current
Waitress
Spring Lake Village
12.2019 - 12.2021
Cashier
Mission Ace Hardware
10.2017 - 03.2020
Business Administration
Sonoma State University
Associate of Arts - Business Administration
Santa Rosa Junior College
High School Diploma -
Montgomery High School