Alison Beach
Hebron,KY
Summary
I am 27 years old. I am a single mother who was married to a service man for 7 years. We lived out of country from 2018-2021, hence the gap in experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Nail Technician
Dillard's Salon And Spa
07.2022 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Oversaw schedule to manage appointments of new and existing clients.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Participated in local community events as a representative of the salon, showcasing our offerings to potential clientele within the area.
- Grew repeat client base through effective marketing and customer service.
Sales Marketer
Texas Roadhouse
02.2021 - 07.2022
- Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
- Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
- Analyzed market trends and competitor strategies, refining sales tactics for optimal performance.
- Delivered polished and informative presentations to highlight products and close consistent sales.
- Cultivated strong and successful client relationships by being key point of contact for questions and concerns.
- Established strong relationships with key industry influencers, enhancing company reputation and expanding reach within target markets.
- Exceeded quarterly sales targets consistently by focusing on strategic prospecting efforts and tailored pitches for each potential client.
- Developed compelling sales presentations for increased client engagement and conversion rates.
- Conducted market research to identify customer needs and preferences.
- Negotiated favorable contracts with suppliers, securing competitive pricing for product offerings while maintaining profitability margins.
- Expanded market share in previously untapped regions by conducting thorough research on local industries'' needs before developing customized solutions that addressed their unique challenges.
Education
High School Diploma -
Raceland-Worthington High School
Raceland, KY06.2024
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Sanitation Procedures
- Appointment management
- Team Collaboration
- Client consultation
- Verbal and written communication
- Attention to Detail
- Client satisfaction
- Active Listening
- Workspace Organization
Timeline
Nail Technician
Dillard's Salon And Spa
07.2022 - Current
Sales Marketer
Texas Roadhouse
02.2021 - 07.2022
High School Diploma -
Raceland-Worthington High School