Alison Brown

• Increased hardware sales by providing exceptional customer service and demonstrating product features.
• Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
• Improved store organization with strategic merchandise placement, making it easier for customers to find desired items.
• Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
• Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
• Handled returns and exchanges professionally, maintaining customer loyalty while adhering to store policies.
• Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
• Worked closely with store management to identify areas for improvement and implement strategies for increased sales performance.

Balance daily cash tills, cash deposits, change orders, and research overs and shorts.