Alison Estrada
Pottsville,PA
Summary
- Dynamic Restaurant Manager with a proven track record at Pizza Hut, excelling in team management and customer engagement. Enhanced customer satisfaction through effective staff training and inventory control, leading to improved service quality. Passionate about fostering a positive atmosphere and optimizing operations for exceptional dining experiences.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Pizza Hut
Mandeville, LA
10.2018 - 04.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
High School Diploma - General Studies
Mar Vista High School
Imperial Beach, CA06.1998
Skills
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
Team management
- Passion for customer satisfaction
- Staff scheduling
- Food service background
- Customer loyalty
Timeline
Restaurant Manager
Pizza Hut
10.2018 - 04.2025
High School Diploma - General Studies
Mar Vista High School