Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Alison Frazier

Four Winds Casino
Michigan City,IN
1
Language
28
years of professional experience

Eager, professional employee with experience at Four Winds Casino, excelling in security and customer service. Proven ability in incident reporting and conflict de-escalation, ensuring guest safety and satisfaction. Known for building customer loyalty and maintaining a clean, organized environment, consistently achieving high levels of guest engagement and repeat business.Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Work History

Security Officer

7 Months
Four Winds Casino | 03.2026 - 10.2026

Patrolled the whole casino ensuring that the guests were safe and were enjoying their gaming experience. Alot of guest interactions and escorts to and from areas throughout the casino, chip fills, knowing alot of math and security procedures. Escorts were also given for jackpot winnings. Watched evolve systems and did daily, hourly security checks for weapons of any kind. This job required alot of walking and standing and observance of everything at all times.

Receptionist/budtender

1 Year 1 Month
Pharmhouse Wellness | 09.2024 - 10.2025

Greeted every customer with a smile and helped in getting the guest checked in to be seen by a budtender . I explained all of our awesome deals while they were waiting also telling them my favorites. Cleaned waiting area and answered the phone directing each call to the appropriate person. I worked in a high volume store with it being one of 5 dispos in the area at that time and I enjoyed every minute of it while maintaining a great attitude and composure in a busy store. I also was a part time budtender in the sales of cannabis. I learned alot and enjoyed talking to the people and my Co workers about cannabis and bouncing ideas off eachother. I have alot of customer service experience and enjoy getting people feeling the best they can feel. Dealt with alot of money in counting down drawers and safe. Also in dealing with large transactions, kept up with the flow of business and strive on getting repeated customers.

Hairstylist

19 Years 4 Months
Fiesta Hair and Tanning Salon | 04.1999 - 08.2018
  • Consulted with clients to assess hair texture, desired styles, and maintenance needs.
  • Performed cutting, coloring, highlighting, and styling services using salon techniques.
  • Recommended retail haircare products and treatment options based on client goals.
  • Scheduled and confirmed client appointments while managing service flow efficiently.
  • Applied chemical treatments carefully to protect hair integrity and achieve consistent results.
  • Advised clients on home care routines to extend results between salon visits.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

Education

Cosmotologist License

Michigan City Beauty College | Michigan City, IN

Associate of Science - Medical Assistant

Ivy Tech Community College of Indiana | Michigan City, IN | 06-2008

Skills

Report writing
Incident reporting
General security
Detail-oriented
Superior customer service
Emergency response
Security screenings
Conflict de-escalation

Languages

Sign language
Limited Working

Timeline

Security Officer

Four Winds Casino
03.2026 - 10.2026Read More

Receptionist/budtender

Pharmhouse Wellness
09.2024 - 10.2025Read More

Hairstylist

Fiesta Hair and Tanning Salon
04.1999 - 08.2018Read More

Michigan City Beauty College

Cosmotologist License
Read More

Ivy Tech Community College of Indiana

Associate of Science from Medical Assistant
Read More
Alison Frazier