ALISON GROH
Dry Ridge,Kentucky
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Server/Bartender Trainer
Drakes
Florence, KY
10.2013 - Current
- Exceed daily sales goals by promoting daily specials and beverage promotions
- Produce daily sales reports and keep accurate inventory ensuring management is aware of needed items
- Manage accurate register and secure cash drawers, promptly resolving discrepancies for accuracy
- Apply organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Cultivated warm relationships with regular customers.
Waitress/Hostess
Steak N Shake
Florence, KY
08.2010 - 09.2013
- Collaborated with kitchen and wait staffs to accurately inform groups of wait times for tables and food
- Applied communication and problem-solving skills to resolve customer complaints and promote brand loyalty
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Daycare Teacher
Kids Korner Child Care
Maysville, KY
09.2006 - 07.2009
- Promoted physical, academic and social development by implementing diverse classroom and outside activities
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Educated students in foundational concepts such as shapes, numbers and letters
- Developed age-appropriate activities and programs for children 2 to 5 years old
- Identified signs of potential emotional or developmental concerns in children and brought to parent or guardian attention
- Encouraged good behaviors using positive reinforcement methods.
Education
Bachelor of Science - Health Sciences, Management
Northern Kentucky University
Highland Heights 08.2017 - Current
Skills
InventoryStaff DevelopmentOrganizationTeam Leadership
Efficient under pressure
Process evaluation and enhancement
Timeline
Bachelor of Science - Health Sciences, Management
Northern Kentucky University
08.2017 - Current
Server/Bartender Trainer
Drakes
10.2013 - Current
Waitress/Hostess
Steak N Shake
08.2010 - 09.2013
Daycare Teacher
Kids Korner Child Care
09.2006 - 07.2009