Alison Jackson
Newark
Summary
Professional esthetician prepared to excel in this role. Strong track record of delivering exceptional client experiences in aesthetic services. Highly collaborative team member, reliable and adaptable to changing needs. Expertise in hair removal techniques, skin care, and client consultation with focus on achieving outstanding results.
Overview
8
8
years of professional experience
Work History
Wax Specialist Lead
Waxxpot
Dublin, OH
02.2019 - 07.2026
- Delivered high-quality waxing services, ensuring client comfort and satisfaction.
- Provided comprehensive education on aftercare practices to ensure lasting results.
- Maintained a clean and organized workspace, adhering to safety protocols and sanitation standards.
- Collaborated with team members to streamline appointment scheduling and improve service efficiency.
- Formulated and implemented client retention strategies through personalized follow-ups to enhance relationship longevity.
- Fostered strong client connections to enhance satisfaction and trust through active listening and clear communication during consultations.
- Conducted training for new wax specialists to enhance service efficiency through the sharing of best practices and techniques.
- Oversaw inventory management of supplies and products to ensure optimal stock levels for uninterrupted operations.
- Managed multi-line phone system and email communications to efficiently schedule client consultations.
- Managed client inquiries and complaints to uphold satisfaction levels and enhance service quality.
- Developed performance metrics to monitor progress and enhance continuous improvement initiatives.
- Directed and inspired employees to enhance productivity and engagement in work activities.
- Implemented strategies to uphold a professional and safe environment, prioritizing the well-being of employees and patrons.
Chiropractic Assistant
N8 Family Chiropractic
Lancaster, OH
09.2018 - 01.2019
- Facilitated patient intake procedures, ensuring precise documentation and data entry.
- Oversaw appointment scheduling to enhance patient flow and clinic efficiency.
- Facilitated patient education on treatment plans to enhance understanding and adherence to chiropractic care.
- Facilitated therapeutic procedures to enhance patient comfort and overall experience.
- Responded to customer questions and scheduled appointments to enhance service efficiency.
- Oversaw billing processes with precision and efficiency, ensuring timely payments from insurance companies and patients.
Education
Advanced Esthetican - Esthetics
The Spa School
Columbus, OH08-2016
High School Diploma -
Lancaster High School
Lancaster, OH06-2014
Skills
- Effective customer support
- Workplace professionalism
- Client retention techniques
- Adherence to sanitation standards
- Advanced waxing skills
- Effective time management
- Strong focus on accuracy
- Strong organizational abilities
Timeline
Wax Specialist Lead
Waxxpot
02.2019 - 07.2026
Chiropractic Assistant
N8 Family Chiropractic
09.2018 - 01.2019
Advanced Esthetican - Esthetics
The Spa School
High School Diploma -
Lancaster High School