Dawn Mason
Hiram,ME
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Student Financial Services Specialist
University of New England
08.2024 - Current
- Meet with students and families via in person, phone, virtually to discuss financial aid options
- Guide students and parents on the financial aid process from start to finish
- Assist in preparing loan applications for electronic or manual processing
- Perform general office duties
- Support Student Accounts and Financial Aid teams whenever necessary
- Assist Students with completing Federal Work Study paperwork
LTC Claims Specialist
UNUM
01.2024 - 08.2024
- Review the claim for state regulations and policy requirements
- Make initial phone calls to the insured and their families
- Discuss policy requirements
- Review licenses for medical providers
Data Specialist
MSAD 6
01.2018 - 12.2023
- Validate data within MSAD 6 programs with what has been submitted to the DOE
- Set up and maintain employee information in several programs
- Report staff data to the DOE
- Help staff, students, and parents with program login information
- Help the Registrar with incoming student registrations and outgoing students
- Create test definitions and test uploads within the student information system
- Upload testing scores into the student information system
- Compile data as requested from all staff within the school district
Guidance Secretary
MSAD 6
11.2015 - 01.2018
- Maintained student records
- Scheduled meetings
- Monitored and reported student attendance
- Communicated with teachers to make sure grades were posted each trimester
- Performed general clerical duties
Substitute Teacher
MSAD 55
09.2010 - 11.2015
Credit Analyst
Nationwide Payment Solutions
10.2006 - 09.2010
- Assessed credit risk and analyzed financial statements
- Analyzed customer data, such as financial statements, to determine the level of risk involved in extending credit
- Underwrite merchant applications
- Communicated with agents and merchants
- Worked with banks for verification of deposits
Education
Bachelor of Science - Bachelor of Science, Accounting
Western Governors University
Salt Lake City, UT04-2027
Executive Legal Secretary Diploma - undefined
Huntington Institute
Norwich, CT05.1994
High School Diploma - undefined
Plainfield High School
Central Village, CT06.1991
Skills
- Strong organizational abilities
- Independently motivated
- Effective customer support
- Knowledgeable in Word, Excel, Outlook, Google, Banner, ELM, etc
- Eagerness to learn
- Analytical problem-solving
- Strong focus on accuracy
- Problem-solving abilities
- Strategic thinking
- Effective listening skills
Timeline
Student Financial Services Specialist
University of New England
08.2024 - Current
LTC Claims Specialist
UNUM
01.2024 - 08.2024
Data Specialist
MSAD 6
01.2018 - 12.2023
Guidance Secretary
MSAD 6
11.2015 - 01.2018
Substitute Teacher
MSAD 55
09.2010 - 11.2015
Credit Analyst
Nationwide Payment Solutions
10.2006 - 09.2010
Executive Legal Secretary Diploma - undefined
Huntington Institute
High School Diploma - undefined
Plainfield High School
Bachelor of Science - Bachelor of Science, Accounting
Western Governors University
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