Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Alison Johnson

Inkom,ID

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Willing to work as a team, while open to learning new things as need be. Passionate about helping others, as well as volunteer work.

Overview

3
3
years of professional experience

Work History

Dasher

DoorDash
01.2024 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Enhanced communication with customers through proactive updates on order status.
  • Navigated efficiently through various delivery routes for expedited service.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.
  • Ensured order accuracy, double-checking items before leaving the pickup location.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Resolved customer issues promptly and courteously, resulting in positive feedback.
  • Optimized fuel efficiency by planning effective driving routes and minimizing idle time between orders.
  • Kept vehicle clean and organized, reflecting a professional image to customers and partners alike.
  • Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Part Time Shopper

Giant Food Stores
10.2023 - 12.2023
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
  • Streamlined store operations by maintaining accurate inventory records and proactively restocking shelves.
  • Boosted sales through effective upselling techniques and in-depth product knowledge.
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
  • Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
  • Resolved customer complaints promptly, ensuring high levels of satisfaction and repeat business.
  • Provided exceptional customer service through active listening, empathy, and timely problem resolution.
  • Conducted price checks for customers, establishing trust and enhancing their overall experience.
  • Processed transactions accurately and efficiently using point-of-sale systems, minimizing wait times for customers.
  • Provided groceries to a customer at the time they have requested.

Culinary Service Aide

Tel Hai Retirement Community
08.2021 - 06.2022
  • Enhanced customer satisfaction by providing high-quality culinary services in a timely manner.
  • Assisted chefs with meal preparation for various events, ensuring optimal taste and presentation.
  • Maintained sanitation standards in the kitchen, contributing to a safe and clean work environment.
  • Prepared ingredients for daily meals, streamlining the cooking process for chefs.
  • Collaborated with team members to ensure seamless service during peak dining hours.
  • Trained new hires in proper food handling and safety procedures, enhancing overall team performance.
  • Adhered to strict health department guidelines to ensure compliance with local regulations at all times.
  • Developed strong time management skills by balancing multiple tasks simultaneously during busy shifts.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.

Education

Bachelor of Arts - Music Education

Idaho State University
Pocatello, ID
05.2027

High School Diploma -

Marsh Valley High School
Arimo, ID
05.2023

Skills

  • Environmental Consciousness
  • Customer Service
  • Strategic Planning
  • Task Prioritization
  • Professional Appearance
  • Efficient multitasking
  • Reliability and punctuality
  • Patience and Tolerance
  • Customer Communication

Additional Information

I have worked as a volunteer running technology, and working with people over the past few years. Specifically in the realm of music and performance, which has enhanced my skills that I have used throughout different working environments.

Timeline

Dasher

DoorDash
01.2024 - Current

Part Time Shopper

Giant Food Stores
10.2023 - 12.2023

Culinary Service Aide

Tel Hai Retirement Community
08.2021 - 06.2022

Bachelor of Arts - Music Education

Idaho State University

High School Diploma -

Marsh Valley High School

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Alison Johnson