ALISON KOENIGS

Recruit healthcare providers to perform Veteran Compensation & Pension examinations and support them throughout the onboarding process. Coordinate scheduling, manage invoices, and serve as the primary point of contact for provider questions and ongoing needs. Guide providers through training requirements, assist with securing clinic space, and ensure smooth operational workflows to support timely and efficient exam completion.

Provide individualized fitness and nutrition coaching for clients using GLP-1 medications, tailoring recommendations to support their goals and progress. Develop and send monthly client communications and weekly targeted emails for GLP-1 clients to enhance education and adherence. Manage client correspondence, address questions, and assist with email marketing and social media content to support engagement and business growth.

Lead group fitness classes for 20+ participants, delivering safe, effective, and engaging workouts tailored to varying fitness levels. Support member retention and growth by assisting with memberships, addressing client questions, and providing exceptional customer service. Manage front desk responsibilities, including check-ins, scheduling, and daily operations to ensure a welcoming and organized studio environment.

• Onboard clients virtually, increasing first-week engagement from 61.5% to 94%. Collaborate with coaches to optimize success and track key metrics. Manage marketing funnels with ConvertKit, Zapier, Leadpages, and Zoom to drive enrollment. Repurpose content for social media across multiple platforms. Edit, upload, and schedule YouTube videos and podcasts for consistent content strategy. Write and schedule promotional emails to boost engagement. Design and manage Kajabi landing pages to support marketing campaigns.

• Managed relationships with over 100 clients, ensuring satisfaction, retention, and successful goal achievement. Acted as the primary point of contact for customer inquiries, responding to emails and requests within 24 hours. Achieved 200% growth in customer base over 20 months while maintaining an attrition rate of 4% or less. Built strategic partnerships with local businesses to enhance offerings and cross-promote services. Led recruitment, training, and performance of a 12-member team, ensuring operational success. Led 12-15 fitness classes per week.

• Designed curriculum and managed daily fitness classes for 200+ students across various grade levels. Developed and coordinated staff schedules, delegating tasks efficiently.

• Cultivated relationships with 150+ clients, ensuring high satisfaction and successful goal attainment. Oversaw recruitment and management of a 14-person team, exceeding performance targets. Developed and maintained corporate partnerships, resulting in a 20% increase in membership sales. Created and distributed a weekly newsletter to a client base of 200+. Generated 600+ leads per month through various marketing channels. Utilized CRM and POS systems to analyze sales, retention, and utilization data. Led 15-20 fitness classes each week.

• Achieved distinguished score on Danielson Framework for all categories. Improved student proficiency in Oral Reading Fluency assessment from 73.7% to 80.0% in one semester. Increased staff engagement in health and wellness program from 53% to 67%. Ranked in top .22% of company based on sales. Used social media to leverage business, leading to approximately 66 new coaches annually.

• Led district wellness initiatives for 4 years, boosting participation rates through organizing and facilitating fitness and cooking classes, meditation practices, and other wellness activities. Managed the development and implementation of a new health curriculum in accordance with district standards. Attained a 70% passing rate on state standardized math and reading tests each year. Analyzed student data and developed formative and summative assessments for core subjects.

• Created curriculum-aligned lesson plans to meet district standards and enhance student preparation for standardized testing, resulting in a 78% passing rate in math and reading assessments. Analyzed student data to inform formative assessments in key subjects. Served as a site team member and committee chair for an event hosting over 1000 attendees, demonstrating leadership and organizational skills.