Alison Madill
Seabrook,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
WellNow Urgent Care
08.2022 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Patient Support Technician
St Joseph Hospital
09.2018 - 12.2021
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Helped other staff with patient transfers by moving patients between departments.
- Collaborated with other medical staff to achieve high level of patient safety and care.
- Warmly greeted patients and visitors and made each feel welcome.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Cleaned, sanitized and moved hospital equipment.
- Responded to emergency situations to help with lifting and transporting patients.
- Collected laboratory specimens, dropped off at laboratories and picked up test results.
- Followed sanitary and safety regulations to properly collect and dispose of medical waste.
- Checked patient rooms for adequate linens and supplies and restocked as necessary.
Technical Processing Assistant
Laboratory Alliance Of Central New York
04.2017 - 09.2019
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Received patient specimen orders, process Blood
orders - Responded to employee questions and requests
for information in timely and knowledgeable
fashion. - Monitored and reported on process performance to verify compliance with established standards.
- Identified and resolved process issues to drive
optimal workflow and business growth.
Education
Certified Medical Assistant Through NHA - Medical Assisting
OCM Boces
Liverpool, NY03.2022
GED -
C W Baker High School
Baldwinsville, NY06.2008
Skills
- Electronic Health Records
- Inventory and Supply Management
- HIPAA Compliance
- Patient Documentation
- Medical Billing
- Medical Records Management
- Patient Assessments
- Patient Scheduling
- Vital Sign Monitoring
- Payment Collection
- Specimens Collection and Processing
- Procedure Assistance
Certification
- CCMA - Certified Clinical Medical Assistant 03/2023
- Adult,Child,Infint CPR & AED Traning (BLS), American Health Care Academy - 11/18/22-11/18/24
Timeline
Patient Care Technician
WellNow Urgent Care
08.2022 - 03.2023
Patient Support Technician
St Joseph Hospital
09.2018 - 12.2021
Technical Processing Assistant
Laboratory Alliance Of Central New York
04.2017 - 09.2019
Certified Medical Assistant Through NHA - Medical Assisting
OCM Boces
GED -
C W Baker High School