Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alison Mayhue

Mount Carmel,IL

Summary

Service-oriented and performance-driven operator with excellent organizational, multitasking, and problem-solving abilities who has been recognized for initiating positive environments where employees thrive and succeed. Forward-thinking rehabilitation professional with 15 years experience in leadership and multi-site management roles. Proficient in generating high-quality and skilled therapy in an efficient manner. Collaborative professional with exceptional composure and poise. Experienced operations leadership including strategic planning, budgets, performance measures, and staff development.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Regional Manager

Select Rehabilitation
Chicago, IL
12/1/20 - Current
  • Cultivate and maintain solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
  • Supervise and lead 11 direct reports and 130+ employees in 15 Skilled Nursing Facilities to provide skilled therapy to maximize patient outcomes in highly efficient manor.
  • Monitor each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Area Director of Operations

RehabCare
Louisville, KY
06.2013 - 11.2020
  • Trained, managed and motivated team of 200+ employees to promote professional skill development while improving efficiency and quality of care.
  • Provided leadership to 20+ direct report employees through coaching, feedback and performance management.
  • Evaluated financial statements and cost reports to monitor labor performance to devise solutions for improvement and cost reduction.
  • Oversaw budget of up to $14M net revenue and up to $5M contribution.
  • Completed corporate Leadership Excellence Program, learning how to develop emotional intelligence and employee upward coaching training.
  • Coached employees into growth and career advancement of their own.
  • Oversaw quality improvement processes, including partnership with customers on quality measures, auditing process, and therapy staff training process.
  • Supervised therapy teams and cultivated client relationships in up to 75 cost centers in SNFs, ALFs, and Home Health sites.

Program Director

RehabCare
St Louis, MO
07.2006 - 06.2013
  • Managed program operations and provided strategic leadership for all workers.
  • Oversaw completion of productivity goals and educated employees on established company processes.
  • Oversaw daily operations of therapy program functions.
  • Promoted therapy programs by establishing professional relationships with community members and leaders.
  • Recruited and hired top-level employees with expertise in skilled therapy, adding depth and talent to highly skilled team.
  • Maintained speech therapy caseload while supervising therapy team of 8 direct reports.
  • Promoted to Senior Program Director to assist Area Director with leadership and supervision of 200+ direct reports.

Education

Master of Science - Communication Disorders & Sciences

Eastern Illinois University
Charleston, IL
12.1998

Bachelor of Science - Communication Disorders & Sciences

Eastern Illinois University
Charleston, IL
05.1997

Skills

  • Operational Management
  • Multi-million dollar P&L Management
  • Staff Supervision
  • Client Satisfaction
  • Conflict Resolution
  • Employee Coaching and Motivation
  • Scheduling and Coordinating

Certification

VitalStim Certified - 2007

Myofacial Release for Dysphagia Management - 2009

Timeline

Area Director of Operations

RehabCare
06.2013 - 11.2020

Program Director

RehabCare
07.2006 - 06.2013

Regional Manager

Select Rehabilitation
12/1/20 - Current

Master of Science - Communication Disorders & Sciences

Eastern Illinois University

Bachelor of Science - Communication Disorders & Sciences

Eastern Illinois University

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Alison Mayhue