Alison McCarrie
Dublin
Summary
Detail-oriented and highly organized administrative professional with a Bachelor of Arts in Sociology-Criminology from Ohio University. Proven ability to manage front-desk operations, schedule appointments, handle customer inquiries, and maintain accurate records. Recognized for strong communication, multitasking, and problem-solving skills in fast-paced environments. Eager to contribute administrative expertise to support organizational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Representative of Retirement Solutions
Nationwide
10.2025 - 01.2026
- Educated clients on financial topics and best practices.
- Monitored and updated financial plans to comply with client goals.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Server
Texas Roadhouse
05.2023 - 04.2025
- Managed multiple tables efficiently during peak hours
- Processed transactions using POS systems and maintained accurate cash handling
- Communicated effectively with team members to ensure smooth operations
Hostess & Administrative Support
Texas Roadhouse
09.2021 - 08.2022
- Booked and confirmed reservations, coordinated seating for large parties
- Trained new host staff and supported team with table arrangements
- Delivered exceptional customer service and resolved guest inquiries
Receptionist (Part-time)
Deluxe Nails & Spa 3
03.2019 - 02.2020
- Greeted and assisted clients, ensuring a welcoming and professional front-desk experience
- Managed phone lines, scheduled appointments, and returned client calls
- Handled cash and processed payments accurately
- Maintained organized records and managed inventory of supplies
Hostess & Busser
Applebee’s
09.2018 - 07.2019
- Scheduled and confirmed reservations, managed guest seating
- Assisted with training new employees and maintaining cleanliness of dining areas
Education
Bachelor of Arts - Sociology-Criminology
Ohio University
Athens, OH05.2025
Skills
- Office Administration
- Customer Service & Client Relations
- Data Entry & Record Keeping
- Front Desk Operations
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Cash Handling & POS Systems
- Verbal & Written Communication
- Conflict Resolution
- Multitasking in Fast-Paced Environments
- Team Collaboration & Staff Training
- Appointment Booking & Call Management
- Time Management & Prioritization
- Adaptability & Problem Solving
- Confidentiality & Professionalism
Certification
- CPR Certified
- Valid through October 2026
Timeline
Representative of Retirement Solutions
Nationwide
10.2025 - 01.2026
Server
Texas Roadhouse
05.2023 - 04.2025
Hostess & Administrative Support
Texas Roadhouse
09.2021 - 08.2022
Receptionist (Part-time)
Deluxe Nails & Spa 3
03.2019 - 02.2020
Hostess & Busser
Applebee’s
09.2018 - 07.2019
Bachelor of Arts - Sociology-Criminology
Ohio University