Alison Meyers
Vermontville,MI
Summary
Highly organized Scheduling Specialist with background in coordinating and managing multiple schedules, ensuring efficient functionality within fast-paced environments. Possess strong problem-solving skills, adept at anticipating conflicts and providing solutions to ensure smooth business operations. Noteworthy impact made in previous roles by enhancing scheduling processes, thereby improving overall productivity. Skilled in utilizing various scheduling software along with exceptional interpersonal communication abilities.
Overview
2
2
years of professional experience
Work History
Scheduling Specialist
University of Michigan Health-Sparrow
Charlotte, MI
10.2023 - Current
- Recorded and tracked patient attendance compliance with policy guidelines
- Collaborated with other departments on special projects requiring additional personnel resources.
- Greeted patients upon arrival and provided them with necessary paperwork.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Answered incoming calls from potential new patients and existing patient inquiries.
- Verified insurance information prior to appointment booking.
- Maintained accurate records of patient appointments in computer system.
- Conducted outbound calls to remind patients of upcoming appointments.
- Coordinated with other departments within the practice to ensure timely patient care.
- Resolved customer complaints in a professional manner.
CNA
Thornapple Manor
Hastings, MI
06.2022 - 10.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
Education
High School Diploma -
Maple Valley Jr/Sr High School
Vermontville, MI05-2020
Some College (No Degree) -
Kellogg Community College
Battle Creek, MISkills
- Schedule management expertise
- Workflow Optimization
- Documentation abilities
- Professional demeanor on telephone
- Cross-functional coordination
- Recordkeeping understanding
- Maintaining confidentiality
- Compassion and Empathy
- Compassionate communication
- Electronic Charting
- Complex Problem-Solving
- Quality Assurance
Timeline
Scheduling Specialist
University of Michigan Health-Sparrow
10.2023 - Current
CNA
Thornapple Manor
06.2022 - 10.2023
High School Diploma -
Maple Valley Jr/Sr High School
Some College (No Degree) -
Kellogg Community College
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