ALISON MONROE
Wethersfield,CT
Summary
College student looking to obtain a position as a server utilizing my exceptional hospitality and customer service skills to provide quick and courteous service to the guests. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Hostess
BIN 228 Gastropub
Glastonbury, CT
08.2019 - 08.2022
- Welcome guests in a warm and friendly manner
- Manage table seating and monitor dining room activity
- Manage phone lines, reservations and customer questions
- Coordinate packaging and pick up of take-out orders
- Assist fellow team members as needed to ensure smooth operation of dining area
Take-Out Specialist
Bertuccis Restaurant
Glstonbury, CT
03.2022 - 05.2022
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Psychology
University of Colorado Boulder
05.2024
Wethersfield High School
06.2021
Skills
- Excellent communication and organizational skills with strong attention to detail
- The ability to work independently with professionalism while maintaining a focus on quality and customer service
- Ability to build up good relationships with staff at all levels, especially internal customers
- Ability to work in an extremely fast paced environment while maintaining focus and quality service
- Demonstrated conflict resolution skills
Timeline
Take-Out Specialist
Bertuccis Restaurant
03.2022 - 05.2022
Hostess
BIN 228 Gastropub
08.2019 - 08.2022
Psychology
University of Colorado Boulder
Wethersfield High School