Alison Noa
Columbus,OH
Summary
Dedicated professional with strong customer service skills and a background in cash management. Experienced in maintaining compliance with security protocols, contributing to a more effective team and improved customer satisfaction.
Overview
20
20
years of professional experience
Work History
Vault Clerk
Costco
Hanover, MD
11.2020 - 03.2022
- Processed cash and checks, ensuring accurate transactions in high-volume environments.
- Maintained organization and security of valuable assets to ensure proper management of vault inventory.
- Assisted in auditing daily cash flow, identifying discrepancies to ensure accuracy.
- Worked with team members on operational procedures and safety protocols for vault management.
- Utilized point-of-sale systems to track transactions and reconcile end-of-day reports.
- Collaborated with team members to streamline cash handling processes, improving efficiency.
- Communicated effectively with management regarding potential issues related to cash operations.
Ticketing Agent
Alaska Airlines
Los Angeles, CA
02.2005 - 08.2006
- Processed ticket sales and modifications using Sabre reservation system.
- Assisted customers with flight inquiries, ensuring timely and accurate information delivery.
- Managed luggage handling and boarding procedures to enhance passenger experience.
- Resolved ticketing issues efficiently, maintaining high customer satisfaction levels.
- Collaborated with team members to streamline operations during peak travel periods.
- Monitored compliance with airline policies and procedures for safety and efficiency.
- Maintained accurate records of transactions, ensuring accountability in all financial exchanges.
- Sold, printed, and issued tickets to guests.
Material Handler
FedEx
Los Angeles, CA
06.2002 - 03.2005
- Operated material handling equipment to ensure efficient movement of packages within warehouse.
- Loaded and unloaded freight with precision, adhering to safety protocols and procedures.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new team members on operational procedures, enhancing overall productivity and safety compliance.
- Conducted regular equipment inspections, maintaining operational readiness and minimizing downtime incidents.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Education
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
Hyattsville, MD05-2026
High School Diploma -
Timberline High School
Lacey, WA06-2001
Skills
- Team collaboration
- Security procedures
- Cash handling expertise
- Cash management
- Data entry proficiency
- Document verification
- Security protocols
- Recordkeeping
- Vault operations
- Customer service and support
- Cash counting
- Deposit processing
- Customer engagement
Timeline
Vault Clerk
Costco
11.2020 - 03.2022
Ticketing Agent
Alaska Airlines
02.2005 - 08.2006
Material Handler
FedEx
06.2002 - 03.2005
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
High School Diploma -
Timberline High School