- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- Horseback Riding
- Enjoy hobbies that combine physical activity with outdoor exploration
- Food Tourism
- Outdoor Recreation
- Adventure Travel and Cruising
Alison Polson
Paradise,TX
Summary
Versatile professional with a proven track record in client relationship building and sales proficiency, demonstrated at D&M Productions contracted to Arise for Carnival Cruise line. Excelled in delivering personalized travel coordination and customer service, significantly enhancing guest satisfaction and repeat business. Skilled in communication and data entry, adept at understanding and meeting diverse client needs with empathy and efficiency.
Overview
8
8
years of professional experience
Work History
Cruise Specialist
D&M Productions
01.2022 - 06.2024
- Established strong relationships with guest, leading to repeat business and cruise bookings.
- Streamlined booking processes for improved efficiency and increased sales revenue.
- Helped guest navigate travel plans, ensuring they had the cabins appropriate for their specific needs and circumstances.
- Conducted thorough research on cruise destinations and itineraries to provide accurate information and recommendations to clients.
- Delivered exceptional customer service, addressing client concerns with empathy and understanding.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
Caregiver Attendant
Jordon Health
09.2016 - 03.2019
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Increased patient mobility through proper use of assistive devices.
- Assisted patients with daily living activities, promoting independence and dignity.
- Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.
- Developed strong rapport with patients by actively listening to their concerns and empathizing with their experiences.
Education
High School Diploma -
Trinity High School
Euless, TX06-1988
Skills
- Client Relationship Building
- Sales proficiency
- Multilingual Communication
- Travel Coordination
- Customer Service
- Active Listening
Interests
Timeline
Cruise Specialist
D&M Productions
01.2022 - 06.2024
Caregiver Attendant
Jordon Health
09.2016 - 03.2019
High School Diploma -
Trinity High School