Alison Rickert
Bloomington,IN
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
3
3
years of professional experience
Work History
Server
Bufflo Wild Wings
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server Manager
Asia Wok
06.2020 - 08.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Education
Bachelor of Science - Biology
Indiana University Bloomington
Bloomington, IN05.2026
High School Diploma -
Brownsburg High School
Brownsburg, IN05.2022
Skills
- Writing
- High-Volume Dining
- Specials Promotion
- Transactions and Cash Handling
- Learning Assessments
Timeline
Server
Bufflo Wild Wings
05.2023 - Current
Server Manager
Asia Wok
06.2020 - 08.2023
Bachelor of Science - Biology
Indiana University Bloomington
High School Diploma -
Brownsburg High School