Alison Riley
Las Vegas,NV
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
Work History
Office Manager/Lead Sales Associate
Farmers Insurance Agency
05.2015 - 11.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Joined Chamber of Commerce, Women in Business, Young Professionals creating business to business relations and referral sources in the community.
- Created new leads by implementing diverse marketing strategies and hosting different events in and around the community.
Manager
Figaro's Pizza
01.2010 - 04.2015
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Education
Associate of Science - Psychology
College of Southern Nevada
Las Vegas, NV05.2006
GED -
Clark County School District
05.2004
Skills
- Staff Management
- Bookkeeping
- Administrative Support
- Workforce Management
- Customer Service
- Staff Hiring
- Policy Development
- Expense Reporting
- Billing
Timeline
Office Manager/Lead Sales Associate
Farmers Insurance Agency
05.2015 - 11.2023
Manager
Figaro's Pizza
01.2010 - 04.2015
Associate of Science - Psychology
College of Southern Nevada
GED -
Clark County School District