Alison Roberts
Pensacola,FL
Summary
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
1
1
year of professional experience
Work History
Janitorial Worker
Emerald Coast Cleaning Service
Pensacola, Florida
06.2026 - Current
- Ensured cleanliness and organization in commercial and residential spaces, contributing to a welcoming environment.
- Operated cleaning equipment, including vacuum cleaners and floor scrubbers, to uphold high cleanliness standards.
- Adhered to safety protocols, promoting a secure working environment for all personnel.
Security Officer
Signal security
Pensacola, FL
01.2026 - 06.2026
- Enforced company policies and procedures regarding safety and security measures.
- Safety patrol on site.
- Walking the area and making written reports for clients focusing on details.
- Photographic evidence for clients peace of mind.
- Contact with law enforcement for vandalism and trespassing.
- Communication and patience. Representing a company requires a level temperament. Remaining calm during high stress situation.
- Recruiting new clients.
Education
PSC
Pensacola, FLSkills
- Security enforcement
- Attention to detail
- Detail orientation
- Customer service
- Task prioritization
- Effective communication
- Team collaboration
- Conflict resolution
- Problem solving
- Stress management
- Active listening
- Professional integrity
Timeline
Janitorial Worker
Emerald Coast Cleaning Service
06.2026 - Current
Security Officer
Signal security
01.2026 - 06.2026
PSC