ALISON RUIZ
Substitute Teacher-Kelly Education
Glenn Heights,TX
Summary
6+ years of Customer Service and Sales Experience.
Results-oriented with extensive experience developing high net worth client relationships and referral networks. Top-performer with track record of consistently meeting or exceeding sales goals. Talented at educating customers on products and recommending best options.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Assistant Branch Manager
First Convenience Bank
11.2019 - 08.2022
- Manage everyday activities and ensured optimal levels of customer satisfaction
- Performed sales of all bank products and assisted in opening new accounts and loans
- Determined goals for all cross selling products and maintained good relationships
- Collaborated everyday with team to exceed sales goals..
- Coached and mentored staff to improve sale skills, achieve daily objectives, and to get promoted.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Handle large quantities of money ($100,00k+).
- Assist over 100+ customers on the daily basis
Sales Associate
Metro By T-Mobile
Dallas, TX
01.2017 - 11.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Increased sales by 10% on both devices and accessories during a short period of time.
Education
High School Diploma -
TEXAS SUCCESS ACADEMY
Arlington, TX May 2015 - 05.2015
Skills
Time management and organizational skills
Timeline
Assistant Branch Manager
First Convenience Bank
11.2019 - 08.2022
Sales Associate
Metro By T-Mobile
01.2017 - 11.2019
High School Diploma -
TEXAS SUCCESS ACADEMY
May 2015 - 05.2015