ALISON RUIZ
Substitute Teacher-Kelly Education
Glenn Heights,TX
Summary
6+ years of Customer Service and Sales Experience.
Results-oriented with extensive experience developing high net worth client relationships and referral networks. Top-performer with track record of consistently meeting or exceeding sales goals. Talented at educating customers on products and recommending best options.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Assistant Branch Manager
First Convenience Bank
11.2019 - 08.2022
- Manage everyday activities and ensured optimal levels of customer satisfaction
- Performed sales of all bank products and assisted in opening new accounts and loans
- Determined goals for all cross selling products and maintained good relationships
- Collaborated everyday with team to exceed sales goals..
- Coached and mentored staff to improve sale skills, achieve daily objectives, and to get promoted.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Handle large quantities of money ($100,00k+).
- Assist over 100+ customers on the daily basis
Sales Associate
Metro By T-Mobile
Dallas, TX
01.2017 - 11.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Increased sales by 10% on both devices and accessories during a short period of time.
Education
High School Diploma -
TEXAS SUCCESS ACADEMY
Arlington, TX May 2015 - 05.2015
Skills
Time management and organizational skills
Proven ability to independently identify issues, analyze problems and provide viable solutions
Loan application evaluation
Audit preparation
Banking
High competency with Microsoft Office, Office 365
Cash Handling
Timeline
Assistant Branch Manager
First Convenience Bank
11.2019 - 08.2022
Sales Associate
Metro By T-Mobile
01.2017 - 11.2019
High School Diploma -
TEXAS SUCCESS ACADEMY
May 2015 - 05.2015