Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

ALISON SCHMIDT

KIRKLAND,WA

Summary

Dynamic Restoration Project Manager at ServiceMaster with proven expertise in project management and customer service. Successfully coordinated cross-functional teams to enhance project efficiency and exceed customer satisfaction. Adept at problem-solving and resource allocation, consistently delivering projects on time while maintaining high-quality standards.

Overview

4
4
years of professional experience

Work History

Restoration Project Manager

ServiceMaster
Woodinville, WA
01.2023 - 04.2025
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Prepared cost estimates for projects of varying sizes.
  • Managed multiple projects with competing deadlines simultaneously.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked with cross-functional teams to achieve goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Specialty Team Member

Whole Foods Market Inc
KIRKLAND, WA
10.2021 - 12.2022
  • Verified that all pricing was correct on merchandise items before putting them out for sale.
  • Participated in regular training sessions to stay up-to-date on new products and services offered by the store.
  • Greeted customers and provided excellent customer service.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended, selected and located merchandise based on customer desires.

Education

Associate of Arts - History

Bellevue College
Bellevue, WA

Skills

  • Project management
  • Customer service
  • Team collaboration
  • Problem solving
  • Resource coordination
  • Time management

Affiliations

  • Travel
  • Reading

Timeline

Restoration Project Manager

ServiceMaster
01.2023 - 04.2025

Specialty Team Member

Whole Foods Market Inc
10.2021 - 12.2022

Associate of Arts - History

Bellevue College

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