Summary
Overview
Work History
Education
Skills
Timeline
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Alison Silveira

Lubbock

Summary

Dedicated professional with expertise in customer service, team collaboration, and process improvement. Recognized for training new staff and enhancing operational efficiency in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Brewista

7Brew
Dallas, TX
11.2024 - Current
  • Prepared high-quality beverages according to company standards and customer preferences.
  • Maintained cleanliness and organization of workstations to ensure efficient service delivery.
  • Assisted in training new staff on beverage preparation techniques and operational procedures.
  • Engaged with customers to enhance their experience and address inquiries promptly.

Shift Leader

Haystack Burgers & Barley
Dallas, TX
05.2023 - 10.2024
  • Supervised daily operations, ensuring smooth service flow and adherence to quality standards.
  • Trained and mentored new team members on operational procedures and customer service excellence.
  • Managed inventory levels, coordinating with suppliers to maintain stock availability and minimize waste.
  • Implemented process improvements that enhanced efficiency in food preparation and order fulfillment.

Education

Bachelor of Science - Nursing

Tecas Tech University
Lubbock, TX
05-2028

Skills

  • Positive attitude
  • Flexibility
  • Teamwork and collaboration
  • Customer service

Timeline

Brewista

7Brew
11.2024 - Current

Shift Leader

Haystack Burgers & Barley
05.2023 - 10.2024

Bachelor of Science - Nursing

Tecas Tech University