Alison Smith
Tacoma,WA
Summary
Highly motivated and customer-centric individual with a strong work ethic and passion for the cannabis industry, seeking to contribute to Craft Cannabis as a knowledgeable and reliable Budtender. Proven ability to provide exceptional customer service, manage transactions accurately and efficiently. Eager to leverage my experience and dedication to enhance the customer experience at Craft Cannabis.
Overview
2
2
years of professional experience
Work History
Service Coordinator
Oil Stop Drive Through Oil Change
11.2024 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
Beertender
Ilk Lodge
04.2024 - Current
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Assisted in the setup of private events, accommodating specific client requests.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Maintained a customer satisfaction rating of 100%
Toketivity Volunteer
Toketivity
01.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Arts - Global Information Systems, Global Economics
Seattle Central Community
Olympia, WA06-2022
Skills
- Customer Service: Proven ability to build rapport, address customer inquiries, and provide personalized recommendations
- Sales & Transactions: Proficient in POS systems, cash handling, and accurate transaction processing
- Inventory Management: Experience in maintaining accurate inventory records
- Teamwork: Ability to collaborate effectively in a fast-paced environment
Timeline
Service Coordinator
Oil Stop Drive Through Oil Change
11.2024 - Current
Beertender
Ilk Lodge
04.2024 - Current
Toketivity Volunteer
Toketivity
01.2023 - Current
Bachelor of Arts - Global Information Systems, Global Economics
Seattle Central Community
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