Alison Wortman
Worcester,MA
Summary
Dynamic sales and logistics professional with a successful track record in driving revenue growth through strategic relationship-building and effective negotiation. Demonstrated ability to optimize logistics operations and enhance customer satisfaction in diverse consumer sectors.
Overview
19
19
years of professional experience
Work History
Sales Executive
MODE Logistics/SUNTECKtts
Worcester, MA
10.2018 - Current
- Cultivated and maintained book of business through cold calling, lead generation, and relationship building to drive sales growth
- Communicated with suppliers, retailers, and customers to negotiate profitable deals and enhance satisfaction
- Calculated shipping rates for various transportation modes and regions to provide accurate cost estimates for customers
- Orchestrate and monitor supply chain operations
- Knowledge and execution of freight movement from domestic ports and rail ramps throughout the US and Canada via drayage, intermodal, FTL, LTL, as well as expedited freight
- Recruit, lead and coordinate with logistics team according to abilities and requirements
- Monitored and documented shipment progress to ensure timely delivery the shipment of final products according to customer criteria
Business Development Manager
Dean's Beans Organic Coffee Company
Orange, MA
01.2017 - 10.2018
- Managed B2B wholesale portfolio, enhancing brand recognition through relationship-building support and services
- Supported creation of customizable B2B marketing resources for organic product lines (coffee, cocoa, and sugar), driving market engagement
- Engaged with farmers in sourcing countries, co-creating programs that delivered value through education, training, and sustainability initiatives
- Represented the company at industry and consumer trade shows and conferences across domestic and international markets.
- Maintained records of communications and activities in Salesforce (CRM database)
- Ensured business partners and relevant contact information via social media and printed materials
Sales & Marketing Manager
dZi Handmade Designs
Easthampton, MA
07.2015 - 01.2017
- Promoted international fair trade B2B sales through e-commerce, representation management, tradeshows, and targeted marketing campaigns highlighting fair trade production in Nepal, Tibet, and India
- Designed, managed and facilitated trade shows and events in Chicago, New York, Dallas and Atlanta multiple times a year, including sales analytics, staff management, shipping and logistics, and travel arrangements
- Monitored and supported sales representatives and distributors, contributing to B2B sales growth
- Managed social marketing streams, including press releases, to enhance brand visibility
- Provided exemplar customer service in order fulfillment, invoicing, order troubleshooting and inventory management concerns
Store Manager
Ten Thousand Villages
Ardmore, PA
07.2014 - 07.2015
- Managed daily store operations, ensured excellent customer service, and led staff development
- Recruited, trained, coached and oriented all new sales associates and store volunteers
- Executed ordering, receiving, and inventory control with vendors and corporate office; resolved inventory issues and ensured quality standards
- Maintain the overall milieu of the store including visual merchandising and directing display presentation
- Oversaw fundraising and community building through cooperative fundraisers with other local organizations
- Updated store website and managed social media platforms, including press releases, Facebook, Twitter, and Instagram
Private Practice/LCSW
Individual, Couples and Family Psychotherapist
Philadelphia, PA
05.2007 - 07.2013
- Conducted individual, couples, and family psychotherapy sessions focused on relationship dynamics, gender identity development, and mood disorders to enhance clients' emotional well-being
- Provided individual therapy to clients facing emotional and psychological challenges.
- Facilitated couples therapy sessions to improve communication and resolve conflicts.
- Developed treatment plans tailored to clients' unique needs and goals.
- Presented workshops and consultations addressing diverse mental health issues for universities, colleges, agencies, hospitals, non-profits, and medical providers to promote awareness and best practices
Education
Master of Social Work -
University of Pennsylvania
Philadelphia, PA05-2007
Bachelor of Art - Psychology
Wesleyan University
Middletown, CT05-2003
Pitzer College Study Abroad Program -
Tribhuvan University
Katmandu, Nepal09-2002
Skills
- Lead generation and client acquisition
- Customer relationship management
- Salesforce proficiency
- B2B sales strategy
- Value-based selling
- Freight optimization and logistics coordination
- Microsoft Office expertise
- Public speaking and networking
- Office Skills
- Public speaking
- Networking
- Client acquisition
FEATURED SKILLS & MEMBERSHIPS
Language Skills, American Sign Language (Intermediate), Nepali (Intermediate), French & Spanish (basic)
Affiliations
- Hive Global Member, Boston, MA
- 2017-05 – Present
- Hive provides world-class leadership, innovation, and entrepreneurship education to extraordinary leaders from around the world
- Selected out of over 4000 global applicants to participate in a program of purpose-driven innovators working together to create entrepreneurship, innovation and global leaders
Timeline
Sales Executive
MODE Logistics/SUNTECKtts
10.2018 - Current
Business Development Manager
Dean's Beans Organic Coffee Company
01.2017 - 10.2018
Sales & Marketing Manager
dZi Handmade Designs
07.2015 - 01.2017
Store Manager
Ten Thousand Villages
07.2014 - 07.2015
Private Practice/LCSW
Individual, Couples and Family Psychotherapist
05.2007 - 07.2013
Master of Social Work -
University of Pennsylvania
Bachelor of Art - Psychology
Wesleyan University
Pitzer College Study Abroad Program -
Tribhuvan University