Alison Knox
Charleston,SC
Summary
Lifelong learner eager to contribute to team success through organization and dependability. Effective at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician (Non-Certified)
MUSC Storm Eye Institute
01.2023 - Current
- Obtain and update medical chart including allergies, medications, medical history, and surgical history.
- Measure and record visual acuity and pupillary reflexes.
- Use Lensometer to measure and record lens power of existing prescriptive spectacles.
- Measure intraocular pressure using Goldman, Tonopen, and iCare tonometry processes.
- Identify issues during preliminary exam and address concerns with physician.
- Operate ophthalmic equipment for patient eye examinations and prepare patients for examinations and surgeries.
- Apply eye drops to dilate pupils in preparation for examinations.
- Promote positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Psychometrician
Charleston Neuropsychology
07.2022 - 12.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Promoted testing standardization by administering assessments in accordance with administration and scoring guidelines.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Utilized scoring programs to obtain accurate results and interpretations of assessments.
- Trained new hires on assessment administration and scoring, resulting in increased productivity in the workplace.
Patient Care Technician
Roper Saint Francis Healthcare
03.2022 - 04.2022
- Optimized treatment planning and care delivery by monitoring, tracking, and conveying important patient information to healthcare staff.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as bathing, dressing, and walking.
- Obtained patient vital signs and reported results to nurses, noting significant values and changes from prior measurements.
- Utilized Accu-Chek blood glucose meters on designated patients and report all values to nurses.
- Collected and transported specimens to prepare for lab testing.
- Promoted team productivity by assisting nurses during patient admissions, discharges, and transfers.
Unit Secretary
Roper Saint Francis Healthcare
01.2022 - 03.2022
- Collaborated with nurses and patient care technicians to prepare and set up rooms with adequate supplies and equipment.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed incoming calls to offer information, answer questions, and direct to appropriate department.
- Responded to call lights and relayed messages to the patient care technician or nurse.
- Maintained rapport with physicians, nurses and other healthcare personnel.
Quality Documentation Specialist
Nuance Communications
07.2021 - 09.2021
- Improved patient care by creating high-quality, error-free documents for the contracting physician and updating the patients’ medical records.
- Identified dictation inconsistencies, discrepancies, and inaccuracies
- Demonstrated excellent skills to understand diverse accents and dialects.
- Recorded information using word processing, dictation and transcription software and equipment.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Education
Master of Arts - Clinical Psychology
Midwestern University
Downers Grove, IL05.2021
Bachelor of Arts - Psychology
Miami University
Oxford, OH05.2019
Skills
- Clinical Interviewing
- Clinical Documentation
- Psychological Assessments
- Mental Health Wellness
- Patient Rapport
- Active Listening
- Cultural Awareness
- Interdisciplinary Teamwork
- Policy and Procedure Compliance
Certification
- Basic Life Support (BLS), American Heart Association - February 2022 - February 2024
Timeline
Ophthalmic Technician (Non-Certified)
MUSC Storm Eye Institute
01.2023 - Current
Psychometrician
Charleston Neuropsychology
07.2022 - 12.2022
Patient Care Technician
Roper Saint Francis Healthcare
03.2022 - 04.2022
Unit Secretary
Roper Saint Francis Healthcare
01.2022 - 03.2022
Quality Documentation Specialist
Nuance Communications
07.2021 - 09.2021
Master of Arts - Clinical Psychology
Midwestern University
Bachelor of Arts - Psychology
Miami University
- Basic Life Support (BLS), American Heart Association - February 2022 - February 2024
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