ALISON ROSE DICKERSON
Summary
Results-driven professional with 7+ years of experience in management, sales operations, and high-profile event coordination. Presidential Scholar, One Million Degrees Scholar, and Phi Theta Kappa member with proven success in fundraising leadership, system administration, and team training. Currently advancing skills in Generative AI and Microsoft 365 Copilot while pursuing an AAS in Nursing.
Overview
8
8
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens
08.2024 - 06.2025
- Trained and mentored 3 new pharmacy technicians, improving team efficiency and reducing prescription processing time by 15%.
- Processed over 1,200 prescriptions per month with zero errors, ensuring patient safety and regulatory compliance.
- Assisted an average of 80+ customers per day with prescription pickups, insurance questions, and medication guidance, maintaining a 98% customer satisfaction rate.
Market Manager & Event Planning Coordinator
The Vaughn McClure & Jeff Dickerson Foundation
12.2021 - 08.2024
- Coordinated multiple high-profile fundraising events, ensuring seamless logistics, strategic alignment, and successful execution for major donors and sponsors.
- Managed backend software systems, including setup, integration, and providing real-time IT support during live events to troubleshoot technical issues quickly.
- Trained and supervised a team of 6+ volunteers on new event management software (e.g., Cvent/auction platforms) and technical workflows to ensure smooth operations.
- Oversaw all event logistics from concept to close-out, including budget tracking, vendor communication, auction reconciliation, and post-event analysis.
- Collaborated with sponsors and leadership to enhance event marketing, outreach, and donor engagement strategies.
General & Sales Manager
LA Fitness
07.2017 - 12.2021
- Supervised and managed scheduling for a team of 15+ members, maintaining 24/7 operational coverage for the service-oriented fitness center.
- Managed all member services for a client base of over 2,500 members, successfully reducing member churn by 12% through attentive communication and proactive problem resolution.
- Managed monthly operations and sales goals, consistently exceeding monthly revenue targets by an average 8& and demonstrating strong organizational and detail-oriented management skills.
Education
Associate of Arts and Sciences (AAS) - Nursing
City Colleges of Chicago – Malcolm X College
12-2028
Bachelor of Arts (BA) - Marketing
Columbia College Chicago
1 2015
Skills
Project & Workflow Tools: Microsoft 365, Mondaycom, Excel
Technology Integration: Real-time IT Support, Software Onboarding, Data Reporting
AI & Digital Literacy: Generative AI, Prompt Engineering, Microsoft Copilot
Communication & Leadership: Training, Stakeholder Relations, Empathy
Affiliations
- Phi Theta Kappa Honors Society Member
- One Million Degrees Scholar
- Presidential Scholar
Certification
- Healthcare Excellence: Patient Care — Phi Theta Kappa (2025)Ethics & Confidentiality • Case Study Analysis
- Healthcare Excellence: Job Care — Phi Theta Kappa (2025)Professional Conduct • Workplace Readiness
- Career Essentials in Generative AI — Microsoft & LinkedIn (2025)Prompt Engineering • AI Literacy for Clinical & Administrative Support
- Ethics in the Age of Generative AI — LinkedIn (2025)Responsible AI • Privacy & Compliance Awareness
- Introduction to Artificial Intelligence — LinkedIn (2025)AI Literacy • Healthcare Technology Awareness
- Research Excellence Certification — Phi Theta Kappa (2025)Research Design • Evidence-Based Analysis • Evaluation
- Administrative Professional Foundations — LinkedIn (2025)Healthcare Documentation • Workflow & Office Support
Timeline
Certified Pharmacy Technician
Walgreens
08.2024 - 06.2025
Market Manager & Event Planning Coordinator
The Vaughn McClure & Jeff Dickerson Foundation
12.2021 - 08.2024
General & Sales Manager
LA Fitness
07.2017 - 12.2021
Associate of Arts and Sciences (AAS) - Nursing
City Colleges of Chicago – Malcolm X College
Bachelor of Arts (BA) - Marketing
Columbia College Chicago