Alissa Bennett
Summary
Proven Behavioral Health Technician with a solid background in crisis intervention and patient safety management, honed at Baxter Health. Skilled in conflict de-escalation and mental health support, I excel in delivering compassionate care and improving patient outcomes. Demonstrated ability to mentor new staff and enhance team efficiency, underscoring a commitment to both patient and workplace well-being.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Baxter Health
10.2022 - 05.2024
- Conducted patient rounds to check on patients safety and well being .
- Delivered compassionate care under challenging circumstances, demonstrating empathy and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive team work to promote a safe work place environment.
Medical Assistant
King Dermatology
06.2022 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scribed for the Dermatologist during office appointments
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered the phone to make appointment changes or cancellations.
Behavioral Health Technician
Baxter Health
01.2015 - 06.2022
- Searched resident belongings prior to and during stays.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Conducted client rounds to check on patients.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Observed, monitored and charted problem behaviors through charting system.
Nursing Assistant
Flippos Carefree Living Home
08.2006 - 06.2007
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
No Degree - Early Childhood Education
Arkansas State University Mountain Home
Mountain Home, AR08.2008
GED -
Colorado Mesa University
Grand Junction, CO07.2001
Skills
- Conflict de-escalation
- Documentation skills
- De-escalation Strategies
- Mental Health Support
- Patient Observation
- Crisis handling
- Infection control understanding
- Safety Management
- Professional Boundaries Maintenance
- ADL support
- Security procedures knowledge
- Menu Planning
- HIPAA Requirements
- Vitals monitoring
- BLS heart code /CPI training
Certification
certified nurse assistant
BLS heart code
CPI training
Timeline
Behavioral Health Technician
Baxter Health
10.2022 - 05.2024
Medical Assistant
King Dermatology
06.2022 - 10.2022
Behavioral Health Technician
Baxter Health
01.2015 - 06.2022
Nursing Assistant
Flippos Carefree Living Home
08.2006 - 06.2007
No Degree - Early Childhood Education
Arkansas State University Mountain Home
GED -
Colorado Mesa University