Alissa Dredd
Canyon Country,CA
Summary
Well-qualified Human Resources & Front Office Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Human Resources & Front Office Manager
CC Testing Labs, Inc.
12.2020 - Current
- Updated and maintained confidential databases and records.
- Answered high volume of phone calls and email inquiries.
- Worked with senior management to initiate new projects and assist in various processes.
- Created and managed office systems to efficiently deal with documentation.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Sales Associate
Higher Level
10.2019 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts - Psychology
College of The Canyons
Valencia, CA05.2019
Skills
- Accounts Payable and Accounts Receivable
- Hospitality and Accommodation
- Employee Timesheet Processing
- Microsoft Office
- Complaint Management
- Intuit QuickBooks
- Hiring and Firing
- Payroll and Accounts Payable
- Unemployment Claims
- Problem-Solving Techniques
Timeline
Human Resources & Front Office Manager
CC Testing Labs, Inc.
12.2020 - Current
Sales Associate
Higher Level
10.2019 - 04.2020
Associate of Arts - Psychology
College of The Canyons