Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alissa Faralli

Thorofare,NJ

Summary

Dynamic and dependable professional with extensive experience, excelling in patient management and confidentiality compliance. Proven ability to enhance operational efficiency through effective appointment scheduling, customer service, and supply restocking. Adept at utilizing Epic Software to streamline medical record management while fostering strong client communication.

Overview

7
7
years of professional experience

Work History

Receptionist/ Medical Assistant

Penn Medicine: Becker ENT
Sewell, NJ
01.2025 - Current
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.

Veterinary Technician

Mount Laurel Animal Hospital
Mount Laurel, NJ
05.2021 - 05.2024
  • Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
  • Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
  • Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Evaluated patient responses to anesthesia during recovery period after surgery.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.

Receptionist/Hair Salon Assistant

Serendipity Salon And Day Spa
West Deptford, NJ
05.2018 - 05.2021
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed payments, took appointments and assisted with management of flow of patron visits when needed.
  • Ordered necessary supplies needed for daily operations within the salon.
  • Assisted stylists with product knowledge and application techniques for retail sales purposes.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Managed payment transactions at end of each appointment or service rendered.

Education

High School Diploma -

Deptford High School
Deptford, NJ
06-2015

Associate of Science - Nursing Program

Rowan College of South Jersey
Sewell

Skills

  • Patient management
  • Medical record management
  • Multi-line phone systems
  • Supply restocking
  • Confidentiality compliance
  • Client communication
  • Appointment scheduling
  • Time management
  • Epic Software
  • Dependable and responsible

References

  • Jessica Murray, Manager at Becker ENT (256) 656 5842
  • Debbie Rabottino, Director of Rowan College of South Jersey (856) 625 4027
  • Steve Casciato, Police Officer (856) 718 0342

Timeline

Receptionist/ Medical Assistant

Penn Medicine: Becker ENT
01.2025 - Current

Veterinary Technician

Mount Laurel Animal Hospital
05.2021 - 05.2024

Receptionist/Hair Salon Assistant

Serendipity Salon And Day Spa
05.2018 - 05.2021

High School Diploma -

Deptford High School

Associate of Science - Nursing Program

Rowan College of South Jersey

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Alissa Faralli