Alissa Garza
Casper
Summary
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
10
10
years of professional experience
Work History
Cash Posting Supervisor
Powerback Rehabilitation
08.2021 - 07.2025
- Directed and supervised team of 30 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Implemented new operational procedures, increasing efficiency.
- Evaluated needs of department and delegated tasks to optimize overall production.
Billing Manager
MTBC
07.2017 - 04.2019
- Managed billing processes and ensured accurate invoicing for healthcare services.
- Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions.
- Worked with customers to resolve billing disputes in a timely manner.
- Prepared detailed financial statements related to billing for executive review and decision-making.
- Managed and supervised billing department staff, including training, evaluation, and workflow distribution.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Billing Specialist
Washington Medical Billing
10.2015 - 07.2017
- Submitted claims to insurance companies.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Maintained accurate records of collections, adjustments and denials in the system.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
Education
Certificate - Medical Billing And Coding
Highline Community College
Des Moines, WA05-2011
Skills
- Performance management
- Training and mentoring
- Complex Problem-solving
- Employee motivation
- Team building
- HIPAA compliance
- Billing and collection procedures
- Medical billing technology
Timeline
Cash Posting Supervisor
Powerback Rehabilitation
08.2021 - 07.2025
Billing Manager
MTBC
07.2017 - 04.2019
Billing Specialist
Washington Medical Billing
10.2015 - 07.2017
Certificate - Medical Billing And Coding
Highline Community College