Alissa Gorney
Lake in the Hills,IL
Summary
Dynamic Pharmacy Technician with a proven track record of fostering strong relationships with patients and clients while ensuring a compassionate and supportive environment. Detail-oriented and committed to upholding the highest standards of quality assurance and control in prescription fulfillment. Adept at engaging respectfully with individuals from diverse religious, economic, and cultural backgrounds, enhancing community connections. Passionate about delivering exceptional service and contributing to community well-being through effective healthcare solutions.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Pharmacy Technician I
Advocate Aurora Health- Integrated Service Center
08.2025 - Current
- Dispensed and delivers medications accurately and timely.
- Demonstrated competence in department automated dispensing and storage devices.
- Trouble shoot dispensing issues.
- Prepared non-sterile products accurately, timely, and consistent with USP standards.
- Accurately entered medication orders in the computer system and/or effectively navigates within the electronic medical record to facilitate patient care.
- Utilization of automation and technology to maintain equipment in effective and safe working condition, to efficiently perform job functions, and to serve as a resource for other pharmacy associates.
- Addressed team members concerns accurately and timely.
- Assisted in training and shared knowledge with pharmacy team members helping them perform and accomplish their duties and responsibilities according to policy, procedures and general standards of pharmacy practice.
- Actively supported and participated in departmental initiatives including performance improvement activities, department committees, and/or shared governance activities.
- Complied with legal, regulatory, accreditation standards.
- Managed inventory levels and conducted regular stock audits to maintain optimal supply.
- Dispensed medications accurately and efficiently to ensure patient safety.
Coordinator of Youth Ministry
St. Margaret Mary
08.2023 - 08.2025
- Planned and coordinated weekly youth group meetings, including organizing activities, leading discussions, and facilitating group bonding activities.
- Developed and implemented outreach programs to engage youth in the community, both within and outside of the church.
- Coordinated and lead youth retreats, mission trips, and other special events to promote spiritual growth and community service.
- Established relationships with parents, volunteers, and other church leaders to foster a supportive and collaborative youth ministry program.
- Utilized social media and other digital platforms to communicate with youth, promote events, and share resources for spiritual growth.
- Managed administrative tasks including budgeting, reporting, and resource allocation to support ministry objectives.
- Coordinated with other ministries within the church organization enhancing interdepartmental cooperation which led to well-rounded programming.
Senior Certified Pharmacy Technician
Walgreens
06.2014 - 05.2023
- Assisted with leading a team of 8 in daily operations, ensuring seamless workflow and optimal customer satisfaction.
- Provided cash management and inventory control/maintenance in partnership with Pharmacy Manager and Staff Pharmacist.
- Train and onboarded new employees and provide developmental strategies for advancing team members.
- Maintained PPL continuing education programs to preserve up-to-date industry knowledge and procedures.
- Selected as Senior Technician Trainer to provide training and onboarding for all incoming employees, guiding all aspects of daily job duties and preparation for Pharmacy Technician licensure.
- Educated team members on pharmacy policies, procedures, and law, in addition to an exclusive computer system (Intercom+).
- Administered vaccines to patients.
- Performed health testing such as influenza and Covid tests.
- Understanding of 3rd party insurances and follow through of insurance related issues.
- Supervised daily pharmacy operations, ensuring compliance with state and federal regulations.
Education
Bachelor of Arts - Natural Sciences
Judson University
Elgin, IL05-2022
Skills
- Excellent multitasking
- Efficient data entry and maintenance of current records
- Positive influence on team morale
- Proficient in office management programs like excel
- Eager to learn new concepts
- Excellent communication, organizational, and problem solving skills
- Attentive to details
- Proficient in laboratory skills
- Record preparation
Certification
- PTCB Certified February 2017
- Active Illinois Pharmacy Technician License
Timeline
Pharmacy Technician I
Advocate Aurora Health- Integrated Service Center
08.2025 - Current
Coordinator of Youth Ministry
St. Margaret Mary
08.2023 - 08.2025
Senior Certified Pharmacy Technician
Walgreens
06.2014 - 05.2023
Bachelor of Arts - Natural Sciences
Judson University