Summary
Work History
Education
Skills
Certification

Michaela White

Pharmacy Technician I
Tuba City,AZ

Summary

Experienced and service-oriented Pharmacy Technician with medical terminology knowledge and the ability to compound medications. Skilled at maintaining drug inventory levels and providing exceptional customer service. Bringing over a years experience and strong background in Outpatient and Inpatient pharmacies as well as knowledgeable in all facets of pharmacy operations. Expert in accurately filling prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes. Has success in working within fast-paced Inpatient pharmacy settings. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations. Highly proficient in accurately filling and labeling medications, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Has a proven history in providing exceptional customer service from prescription drop-off to pick-up. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Work History

Pharmacy Technician I

TCRHCC
Tuba City, AZ
12.2020 - Current
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques
  • Worked with controlled drugs with accuracy and efficiency.
  • Dispensed and procured medicinal products and supplies used in hospital.
  • Counted, measured, and compounded medications following standard procedures.
  • Experience in working with software's such as Pyxis, Omnicell, AllScripts, and ProPharm.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Restocked automated medication dispensing equipment.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
  • Handled stock and order supplies of medications and controlled dugs.
  • Used AllScripts to review records and laboratory results.
  • Verified safe and secure storage of all medicines and hospital supplies to minimize loss and accidents.

Pharmacy Technician Trainee

TCRHCC
Tuba City, AZ
05.2020 - 12.2020
  • Counted, measured, and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Aided customers in understanding how to properly take medications.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles in ProPharm to include current information such as medications and insurance details.
  • Processed and assisted with filling over 1,000 prescriptions per day in a busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.

Education

High School Diploma -

Tuba City High School, Tuba City, AZ
08.2014 - 05.2018

Pharmacy Technician -

Kaduceus Inc., Houston, TX
01.2020 - 05.2021

Skills

Team collaboration

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Certification

PTCB Certified Pharmacy Technician

Michaela WhitePharmacy Technician I