Robin Hoyt
Palmer,AK
Summary
Detail-oriented with strong problem-solving and organizational skills. 5 years of customer service experience, along with 3 additional years of administrative support experience. Excellent communication abilities used to optimize the teams' workflow and create a collaborative environment. Known for reliability and the ability to adapt to new work environments quickly.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician I
Southcentral Foundation
Wasilla, AK
11.2023 - Current
- Processed and filled prescriptions while ensuring accuracy in medication dispensing.
- Managed inventory levels, restocked supplies, and organized medication storage areas efficiently.
- Verified medication orders against patient profiles to prevent errors and enhance safety protocols.
- Trained new pharmacy technicians on operational procedures and customer service standards.
Administrative Support III
Southcentral Foundation
Wasilla, AK
03.2023 - 11.2023
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling when needed.
- Answered multi-line phone system, directing calls efficiently to appropriate departments.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Housekeeper
Maple Springs
Palmer, AK
03.2021 - 02.2023
- Maintained cleanliness and organization of resident living spaces to ensure comfort and safety.
- Performed routine deep cleaning tasks, adhering to health and safety standards.
- Collaborated with team members to improve overall efficiency of daily cleaning operations.
- Trained new staff on cleaning protocols and equipment usage for optimal performance.
- Developed schedules for cleaning activities, optimizing workflow and maximizing productivity within the team.
Education
Occupational Endorsement Certificate - Medical Office Coding
University of Alaska Anchorage
Anchorage, AK08-2027
Associate of Arts - General Program
University of Alaska Anchorage
Anchorage, AK05-2020
Skills
- Attention to detail
- Workflow optimization
- Customer service
- Multitasking
- Time management
- Team collaboration
Timeline
Pharmacy Technician I
Southcentral Foundation
11.2023 - Current
Administrative Support III
Southcentral Foundation
03.2023 - 11.2023
Housekeeper
Maple Springs
03.2021 - 02.2023
Occupational Endorsement Certificate - Medical Office Coding
University of Alaska Anchorage
Associate of Arts - General Program
University of Alaska Anchorage