Amethyst Sadera

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Stocked, labeled, and inventoried medication to keep accurate records.

• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

• Streamlined prescription processing with accurate data entry and verification of patient information.

• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

• Stocked, labeled, and inventoried medication to keep accurate records.

• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

• Counted and labeled prescriptions with correct item and quantity.

• Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.

• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.

• Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.

• Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.

• Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.

• Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.

• Supported rehabilitation efforts with skilled assistance in physical therapy exercises and mobility training for optimal recovery.

• Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.

• Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
• Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
• Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.
• Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual needs.

• Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.

• Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.

• Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.

• Ensured continuity of care by providing thorough updates during shift changes and maintaining detailed records of patient progress.

• Advanced quality improvement initiatives through active participation in educational opportunities, team meetings, and performance evaluations.

• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.