Summary
Overview
Work History
Education
Skills
Timeline
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Alissa Hendricks

Milford, OH,Ohio

Summary

Ambitious aspiring junior at Grand Canyon University looking for summer employment. A hard-working quick learner who is dedicated to both perfection and efficiency while combating problems with creativity and patience. I am knowledgeable about beauty trends, techniques and products and would love the opportunity to work in an industry that I am very passionate about.

Overview

6
6
years of professional experience

Work History

Sales Associate

Alterd State
Cincinnati, OH
05.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Processed transactions using a point-of-sale system.
  • Processed credit card transactions quickly and securely.

Retail Sales Lead

Fabletics
Cincinnati, OH
05.2024 - Current
  • Developed strong relationships with customers through effective communication skills.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Greeted customers, answered questions, and provided assistance with selections.
  • Performed cashier duties such as taking payments and processing returns and exchanges.
  • Identified opportunities for cross-selling products based on customer needs or interests.
  • Upsold additional items based on customer interests and needs.

Junior Counselor: Admissions Specialist Position

Grand Canyon Education
Phoenix, AZ
04.2023 - 02.2024
  • Junior Counselor: Admissions Support Special Project and Qualifying Specialist Position
  • Contacted prospective GCU inquiries/students through phone calls and emails to walk through application process, uploading transcripts, and connecting to official GCU counselors.
  • Specially chosen for responsibility for various projects, including contacting GCU students for FASFA updates, document submission, etc.

Barista

Starbucks
Cincinnati, OH
06.2021 - 08.2022
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Handcrafted each beverage/food item to perfection under our goal time.
  • Connected with customers to give them another reason to return.
  • Responsible for backups to ensure production would not slow.
  • Advertised specials, new items, and secret menu beverages.

Cashier

McDonald's
Cincinnati, OH
06.2018 - 03.2019
  • Conducted transactions without flaw.
  • Communicates thoroughly with all team members and management.
  • Connected with customers personably.
  • Responsible over cleanliness of the store- customers rated the lobby looking the cleanest when I worked.

Education

Business Administration

Grand Canyon University
Phoenix, AZ

Skills

  • Very passionate about skincare and makeup, follows cosmetic industry trends on all social media
  • Knowledgeable of products, cosmetic brand awareness and beauty trends
  • Extremely personable- easily connects with customers and coworkers
  • Customer service experience- worked directly with customers in several jobs
  • Experience with payment processing, return processing and sales expertise

Timeline

Sales Associate

Alterd State
05.2024 - Current

Retail Sales Lead

Fabletics
05.2024 - Current

Junior Counselor: Admissions Specialist Position

Grand Canyon Education
04.2023 - 02.2024

Barista

Starbucks
06.2021 - 08.2022

Cashier

McDonald's
06.2018 - 03.2019

Business Administration

Grand Canyon University

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Alissa Hendricks