Alissa Miller
Hermann,MO
Summary
Driven professional with a track record of enhancing customer satisfaction and order accuracy at Walmart. Demonstrated adaptability and commitment to excellence by mastering new recipes and techniques at McDonald's. Skilled in customer engagement and complaint resolution, significantly contributing to repeat business and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
Owensville, MO
07.2023 - 08.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Line Cook
McDonalds
Owensville, MO
06.2022 - 08.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Associate of Arts - Sequential Art
Missouri State University
Springfield, MO05.2028
High School Diploma -
Belle High School
Belle, MO05.2023
Skills
Customer Engagement
Flexible scheduling
Order Accuracy
Complaint resolution
Adaptability to Change
Stock replenishment
Certification
Adobe Illustrator
Adobe Photoshop
Timeline
Online Grocery Associate
Walmart
07.2023 - 08.2023
Line Cook
McDonalds
06.2022 - 08.2022
Associate of Arts - Sequential Art
Missouri State University
High School Diploma -
Belle High School