Alissa Reynolds
Philadelphia,PA
Summary
Special Education Operations Manager and Program Assistant with skills in behavior management techniques and instructional support. Successfully enhanced program efficiency and fostered an inclusive environment, leading to innovative solutions. Proficient in Excel, I delivered personalized support to participants, achieving significant improvements in learning outcomes through effective progress monitoring and positive reinforcement strategies.
Overview
4
4
years of professional experience
Work History
Special Education Operations Manager (Nonprofit)
Liberty Club
Saline, MI
08.2022 - 07.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced program efficiency by streamlining processes and completing daily paperwork and computer data entry.
- Promoted an inclusive workplace environment where diversity was valued, leading to more innovative ideas being shared among team members.
- Delivered personalized educational, behavioral, and emotional support to individual participants to enable positive learning outcomes.
- Improved participant behavior by employing positive reinforcement techniques and behavior modification plans.
- CPR and First Aid Certification
Childcare Provider
Latchkey
Saline, MI
01.2023 - 07.2023
- Provided support and guidance to children in conflict resolution.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided nutritious snacks according to dietary guidelines, promoting overall health among the children in care.
Production Assistant
Signs By Tomorrow
Ann Arbor, MI
05.2021 - 08.2022
- Collaborated with production team to facilitate smooth, efficient operations.
- Adapted to various production roles as needed, enhancing versatility within the team.
- Contributed to the development of creative designs for customers.
Golf Course Groundskeeper
Pine View Golf Course
Ypsilanti, MI
03.2022 - 07.2022
- Enhanced program efficiency by streamlining processes and completing daily paperwork and computer data entry.
- Promoted an inclusive workplace environment where diversity was valued, leading to more innovative ideas being shared among team members.
- Delivered personalized educational, behavioral, and emotional support to individual participants to enable positive learning outcomes.
- Improved participant behavior by employing positive reinforcement techniques and behavior modification plans.
Orchard Worker
Wasem Fruit Farm
Milan, MI
09.2021 - 11.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced program efficiency by streamlining processes and completing daily paperwork and computer data entry.
- Promoted an inclusive workplace environment where diversity was valued, leading to more innovative ideas being shared among team members.
- Delivered personalized educational, behavioral, and emotional support to individual participants to enable positive learning outcomes.
- Improved participant behavior by employing positive reinforcement techniques and behavior modification plans.
Education
High School Diploma -
Lincoln High School
Ypsilanti, MI06.2022
Skills
- Behavior management techniques
- Learning disabilities support
- Social and group settings
- Progress Monitoring
- Instructional support
- Assistive Technology
Timeline
Childcare Provider
Latchkey
01.2023 - 07.2023
Special Education Operations Manager (Nonprofit)
Liberty Club
08.2022 - 07.2025
Golf Course Groundskeeper
Pine View Golf Course
03.2022 - 07.2022
Orchard Worker
Wasem Fruit Farm
09.2021 - 11.2021
Production Assistant
Signs By Tomorrow
05.2021 - 08.2022
High School Diploma -
Lincoln High School