Alissa Spoor
Mechanicville,NY
Summary
Expert consultant and HR leader with strong background as accomplished Senior Human Resources Business Partner. Helps organizations build talent capabilities, reduce liabilities and improve employee relations. Successful at identifying, prioritizing and aligning HR programs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr. Human Resouces Business Partner
ADP
Albany , NY
01.2017 - Current
- Advised senior management on best practices related to talent acquisition, onboarding process and employee engagement activities.
- Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
- Coached managers on how to effectively manage their teams including providing feedback during performance reviews.
- Assisted in developing succession plans for key roles within the organization.
- Researched industry trends to inform compensation and performance strategies.
- Conducted investigations into complaints or issues raised by employees or managers regarding HR matters.
- Provided guidance to leaders on topics such as performance management, employee relations, policy interpretation, recruitment, compensation, benefits and organizational development.
Area Manager
ERAC Holdings
Albany , NY
05.2007 - 09.2016
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
- Coached, developed and motivated team to achieve revenue goals.
- Mentored team members by demonstrating best practices for sales and customer service.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Education
Master of Arts - Business Communication
SUNY At Albany
Albany, NY05-2007
Skills
- Optimizing Performance
- Recommending Policy Improvements
- Improving Employee Engagement
- Training Development
Certification
- SHRM - SCP
Timeline
Sr. Human Resouces Business Partner
ADP
01.2017 - Current
Area Manager
ERAC Holdings
05.2007 - 09.2016
Master of Arts - Business Communication
SUNY At Albany