Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Volunteer hours
Timeline
Generic

Alissa Wagner

Omaha,NE

Summary

Recent graduate with foundational knowledge in psychology and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. I gained my CNA certification in highschool that if need be can be renewed for any job position necessary.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Lead Manager

Papa Johns
03.2020 - Current
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • work experience includes working up from bottom level position
  • general manager for three months, included overseeing schedules, conflicts, and finical management.

Swim Lessons Instructor

Ralston High School
02.2015 - 02.2020
  • Increased student confidence in the water through positive reinforcement and gradual progression of skills.
  • Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
  • Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
  • Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.

Line Cook

Pizza Hut
08.2018 - 09.2019
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Education

Bachelor of Science - Paychology

University of Nebraska At Omaha
Omaha, NE
05-2025

Skills

  • Staff scheduling
  • Motivation techniques
  • Energetic and enthusiastic
  • Punctual and reliable
  • Delegating work
  • Training and mentoring
  • Handling customer complaints
  • Interpersonal skills
  • Team motivation
  • Workplace safety
  • Flexible schedule
  • Tech-Savvy

Certification

CNA certification obtained 2019

Accomplishments

Did clinical for CNA certification. Volunteered in Bergan Mercy Medical center and a local CHI nursing home.

Volunteer hours

Over 100 volunteer hours in highschool.

Timeline

Shift Lead Manager

Papa Johns
03.2020 - Current

Line Cook

Pizza Hut
08.2018 - 09.2019

Swim Lessons Instructor

Ralston High School
02.2015 - 02.2020

Bachelor of Science - Paychology

University of Nebraska At Omaha

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Alissa Wagner