Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Alissa Zavadil

Carleton,MI

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Parts Support Specialist

Gerotech
Flat Rock, MI
04.2023 - Current
  • Placed countless orders daily with accuracy and precision.
  • In charge of maintaining the inventory of parts.
  • Answers customer queries on different HAAS parts and equipment.
  • Processed warranty requests and technician orders.
  • Communicated with our parts suppliers to ensure customer satisfaction.
  • Helped boost sales by recommending purchases to customers.
  • Maintained positive working relationships with fellow staff and management.
  • Responded to user inquiries about hardware and software, explaining features and resolving questions.

ESPN Student Production Assistant

Eastern Michigan University
Ypsilanti, MI
01.2022 - 04.2023
  • Prepared for games by setting up and testing announcing, scorekeeping, and board equipment.
  • Kept up to date on player and team statistics with data from the latest games.
  • Cued score-bug/mini-board on TV at correct moments and multitasked by cueing statistics on screen.

Attractions Cast Member | Disney College Program

The Walt Disney Company
Orlando, FL
07.2022 - 01.2023
  • Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
  • Monitored patrons and equipment during rides to prevent accidents.
  • Built relationships with members and guests and created a welcoming and warm environment that promoted future visits.
  • Closed down rides with faulty equipment and notified the supervisor.
  • Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.

Ticket Resolutions

Detroit Lions
Detroit, MI
07.2019 - 06.2022
  • Acts as a primary point of contact for all stadium operations and supports staff regarding handheld ticket scanning equipment and general ticketing inquiries.
  • Knowledge of Microsoft Office products and a high degree of technological competence and point-of-sale experience.
  • Complied with health and sanitation practices and procedures.
  • Provided knowledgeable service when answering questions and greeted all customers with a friendly demeanor.

Social Media Team Member

Eastern Michigan University
Ypsilanti, MI
09.2021 - 04.2022
  • Attends school-related events to post on social media platforms to help boost interest from followers into attending.
  • Aligned visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
  • Built and maintained corporate image, brand, and identity.
  • Conducted keyword research to identify target words and used results to plan and structure blogging.

Vice President of Member Development

Alpha Sigma Tau, Alpha Chapter
Ypsilanti, MI
12.2019 - 12.2020

The Vice President of Member Development advocates for the personal, professional, and leadership development of her Sisters.

  • Planned and executed innovative and engaging opportunities that support lifelong learning among her sisters.
  • Planned and executed an annual plan for personal, professional, and leadership development opportunities for members.
  • Established and maintained a relationship with a faculty advisor.
  • Serves as a member of the New Member Education Committee; working to cultivate a safe, healthy, and positive new member experience.

Education

Bachelor of Arts - Communication

Eastern Michigan University
true
04.2023

Skills

  • Proficient in MS Office and Google Drive programs
  • Critical thinking
  • Quick learner and multitasker
  • Social Media Management
  • Strategy development and implementation
  • Press Release Writing
  • Advertising and marketing
  • Collaboration & Teamwork
  • Adaptability & Flexibility
  • Advanced leadership skills
  • Problem-solving skills
  • Client Engagement

Accomplishments

Top Tau Award

This award, presented annually to one collegian from each chapter, recognizes a woman for her outstanding contributions in the areas of academic achievement, participation in campus and community activities, and contributions to the Sorority.

References

References available upon request.

Timeline

Parts Support Specialist

Gerotech
04.2023 - Current

Attractions Cast Member | Disney College Program

The Walt Disney Company
07.2022 - 01.2023

ESPN Student Production Assistant

Eastern Michigan University
01.2022 - 04.2023

Social Media Team Member

Eastern Michigan University
09.2021 - 04.2022

Vice President of Member Development

Alpha Sigma Tau, Alpha Chapter
12.2019 - 12.2020

Ticket Resolutions

Detroit Lions
07.2019 - 06.2022

Bachelor of Arts - Communication

Eastern Michigan University
Alissa Zavadil