Alissa Patricia Granmont

Proven Customer Service Representative with a track record of enhancing customer satisfaction and loyalty at Liveops. Skilled in problem-solving and active listening, adept at managing high-stress situations and resolving conflicts with professionalism. Demonstrated ability to improve customer loyalty through empathetic service and accurate information, backed by strong critical thinking abilities. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

• Digital Marketing - Coursera