Alissha Clements
Ruckersville,VA
Overview
25
25
years of professional experience
Work History
Branch Manger
Onemainfinancial
Harrisonburg
06.2001 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Consulted customers to boost product sales and services.
- Examined customer loan applications for loan approvals and denials.
- Boosted sales and customer loyalty through incentive programs.
- Submitted loan applications to underwriter for verification and recommendation.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Education
Fluvanna County High School
Palmyra, VA05.1999
Skills
- Product Training
- Documentation
- Employee Development
- Staff Supervision
- Team Supervision
- Excellent Communication Skills
- Training and Development
- Strong Interpersonal Skills
- Attention to Detail
- Relationship Management
- Collections Actions
- Team Player
- Staff Training
- Build Customer Relationships
- Excellent Work Ethic
- Collections
- Client Acquisition
- Excellent Time Management Skills
- Verbal Communication
- Client Relationship Management
- Goals and Performance
- Excellent Team Leadership
- Financial Services
- Loans
- Cash Handling
Timeline
Branch Manger
Onemainfinancial
06.2001 - Current
Fluvanna County High School