Alisson Nicole Perez
Brooklyn,MD
Summary
Highly adaptable team leader with excellent background of quick and effective performance. Highly experienced in performing quality inspections and machinery operations. Talented Associate skilled at mentoring and leading new team members on company procedures. Enables clients to receive optimal level of care while promoting available products and services.
Overview
4
4
years of professional experience
Work History
Associate
Amazon
Glen Burnie, MD
11.2021 - Current
- Worked varied hours to meet seasonal and business needs.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Sales Supervisor
Price Busters Furniture Stores In Maryland
Brooklyn, MD
01.2021 - 11.2021
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Engaged customers in furniture products and key features to drive consistent revenue.
Dispatcher
DSI Logistics
Annapolis, MD
06.2020 - 01.2021
- Directed investigations to verify and resolve customer or shipper complaints.
- Maintained updated and detailed records of calls in physical and electronic database.
- Scheduled and dispatched drivers to locations in the DMV area.
- Created delivery routes and optimized plans for traffic, road conditions and other factors.
Crew Trainer
McDonald's
Brooklyn, MD
01.2019 - 06.2020
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Taught new team members correct procedures for all areas of operations.
Education
High School Diploma -
Benjamin Franklin High School At Masonville Cove
Baltimore, MD06.2021
Skills
- Data Entry
- Verbal and Written Communication
- Practice Management
- Customer Service
- Spanish Interpreting
- Microsoft Excel
- Caring and Responsible
- Positive Reinforcement Methods
- Child Supervision
- Instructional Leadership
Timeline
Associate
Amazon
11.2021 - Current
Sales Supervisor
Price Busters Furniture Stores In Maryland
01.2021 - 11.2021
Dispatcher
DSI Logistics
06.2020 - 01.2021
Crew Trainer
McDonald's
01.2019 - 06.2020
High School Diploma -
Benjamin Franklin High School At Masonville Cove
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