Alisya Bowles
Acampo,CA
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist/Kennel Worker
The Milo Foundation
02.2018 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Built positive relationships with customers by providing exceptional customer service.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Operated cash register for cash, and credit card transactions
Lead 2 (Admin Assistant)
Merakey
07.2022 - 12.2024
- Answered phones, delivering messages to staff, families, and stakeholders.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships with parents and stakeholders.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
- Surpassed team goals by partnering with staff to implement best practices and protocols.
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Fostered strong relationships with clients'' families, fostering trust and open communication.
- Assisted in modifying behavior intervention plans based on data analysis and client progress reports.
- Took and monitored vital signs, administered medications, and managed patient behavior.
RBT
Walk of LIfe
12.2020 - 07.2022
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Promoted socialization and peer interaction with group activities and play-based learning.
- Documented behavioral data accurately, contributing to better-informed treatment adjustments.
- Provided crisis intervention support as needed, prioritizing the safety and well-being of all involved parties.
- Supported client using principles of applied behavior analysis.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Education
High School Diploma -
Thomas Downey High School
Modesto, CA05-2019
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Meeting scheduling
- Active listening
- Data collection
Timeline
Lead 2 (Admin Assistant)
Merakey
07.2022 - 12.2024
RBT
Walk of LIfe
12.2020 - 07.2022
Front Desk Receptionist/Kennel Worker
The Milo Foundation
02.2018 - Current
High School Diploma -
Thomas Downey High School
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