To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Walgreens
05.2021 - 07.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Bookseller
Barnes & Noble
08.2018 - 05.2021
Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Assisted customers with locating books and other materials in store.
Education
Bachelor of Science - Speech-Language Pathology
Ball State University
Muncie, IN
05.2021
Skills
Exceptional Communicator
Speaking Clearly
Experience in a Clinical Setting
Problem Solving
Timeline
Customer Service Associate
Walgreens
05.2021 - 07.2023
Bookseller
Barnes & Noble
08.2018 - 05.2021
Bachelor of Science - Speech-Language Pathology
Ball State University
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