To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Walgreens
Muncie, IN
05.2021 - 07.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Bookseller
Barnes & Noble
Muncie, IN
08.2018 - 05.2021
Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Assisted customers with locating books and other materials in store.