Summary
Overview
Work History
Education
Skills
Timeline
Intern

Alita Castillo

Brooksville,FL

Summary

A leader at Zaxbys with a track record of enhancing operational efficiency and customer satisfaction. Excelled in workload management and team motivation. Skilled in both product and service knowledge, consistently meeting and exceeding performance goals.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Zaxbys
Spring Hill
03.2022 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

• Counted inventory and ordered trucks.

Cashier

Zaxbys
Spring Hill, FL
02.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Hernando High School/Adult Education
Brooksville, FL

Skills

  • Team motivation
  • Product and service knowledge
  • Workload Management
  • Cost Reduction
  • Cost Control
  • Team Leadership

Timeline

Assistant Manager

Zaxbys
03.2022 - Current

Cashier

Zaxbys
02.2020 - 08.2021

Hernando High School/Adult Education
Alita Castillo