Alita Wright
Motivated and results-driven professional with over ten years of successful experience in demanding work environments requiring high level accuracy and efficiency.
Work History
Front Desk Associate
2 Months- Maintained cleanliness and organization of front desk area.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
AR Clerk/Biller
7 Months- Inputting charges, payments and adjustments to computerized systems or posts to manual records.
- Requesting medical summaries.
- Printing microfiche medical charts and filing.
- Setting up financial agreements with patients.
- Correcting carrier codes, revenue codes, patient demographics, and adjusting allowances.
Patient Account Representative
1 Year 2 Months- Responded to patient, family and external payer inquiries.
- Entered patient details and notes into network programs for interdepartmental access and review.
- Worked with providers to update procedure codes and diagnosis codes for timely claim submission.
- Utilized scheduling report to obtain referrals and authorizations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions to meet tight deadlines.
Front Desk Receptionist
1 Year 8 Months- Promoted office efficiency by swiftly checking in and checking patients out, regulating flow of patients in reception area, and helping patients with diverse needs.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Complied with all HIPPAA Privacy and Security Regulations to protect patients' medical records and information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Precisely evaluated and verified insurance benefits and eligibility.
- Collected payments and applied to patient accounts using GECB.
- Obtained referrals and updated patient information in Soarian and OnTrac.
Education
Certificate - Bookkeeping
Certificate - Medical Billing and Coding
Skills
Other Employment
Etsy Shop Owner - Current
Independent Beauty Consultant - Mary Kay - Current
Exam Proctor - New York Department of State - April 2018 -August 2019
Driver - Uber Technologies - September 2017 - June 2018
External Office Coordinator - Achievement First Apollo Elementary -May 2015- August 2016
Multimedia Associate - Empire State Realty - January 2014 - April 2015
Office Manager - Pratt Area Community Counsel - December 2012 - January 2013
Cash Vault Representative - Bank of America - October 2008 - January 2012
Additional Information
Volunteer HIM Dept - South Nassau Communities Hospital - April 2012 - November 2012